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Refund Policy

Question about fees or refunds?

GENERAL REFUND POLICY

The completed on-line registration process documents a written offer by MC United Soccer Club to place your player on a team in exchange for the player’s commitment to play.  Therefore, refunds will only be given to players unable to play the upcoming season because of a season-ending injury.  The season-ending injury must have occurred prior to the player’s first league or tournament game for the season.  Fall and spring seasons are treated as separate seasons.  Players who have a season ending injury under these circumstances will be provided a refund of that individual season’s registration fees, minus a $80 administrative fee.  The refund request must be made in writing to MC United Soccer Club, PO Box 1071, Wausau, WI 54402-1071 or by emailing the Club treasurer.

There will be no refunds offered for tournament or game cancellations, field closures or other such changes in seasons required by our parks and facilities, or MC United.

Late registration fees are not refundable and are not included when determining refund amounts.

Example refund situations:

Player registers and pays a $300 registration fee for the season (fall or spring). She incurs an injury prior to the first tournament game or league game (whichever comes first) that will take her off the field for the remainder of the season.  After written request for refund, the amount refunded for the single season season would be $220 ($300 less $80 administrative fee). If the injury occurred during or after the first tournament game or league game of the spring season, there would be no refund.

Player registers for a full year and pays $750 registration fee. She incurs an injury prior to the start of the fall season that will take her off the field for the duration of the fall season.  After written request for refund, the amount refunded for the fall season would be $295 ($750 divided by 2 less $80 administrative fee).  If the injury occurred during or after the first tournament game or league game of the spring season, there would be no refund. If the injury would take her off the field for the fall and spring seasons, the amount refunded would be $670 ($750 less $80 administrative fee).

Player registers for a full year and pays $750 registration fee. She plays for the fall season but incurs an injury prior to the start of the spring season that will take her off the field for the duration of the spring season.  After written request for refund, the amount refunded for the spring season would be $295 ($750 divided by 2 less $90 administrative fee).  If the injury occurred during or after the first tournament game or league game of the spring season, there would be no refund.

There are no refunds for uniforms or equipment.

WHAT IF THE CLUB’S PLANS FOR FALL 2021 or SPRING 2022 CHANGE BECAUSE OF COVID-19?

Given the COVID-19 pandemic, we cannot predict with certainty what the 2021-2022 soccer season will look like, how plans may need to change during the course of the season, or if teams or players may need to pause their activity for several weeks in the unfortunate situation of a possible COVID-19 exposure. There is a certain level of unpredictability that parents and players should be comfortable with when making the decision to register for spring. This includes a certain level of “financial risk” associated with paying for spring soccer given the changing COVID-19 environment.

In the event that we need to make material changes to the fall or spring seasons as a result of changes that WYSA may make based on Play On phases or as a result of circumstances within our club or other cancellations, MC United will make every attempt to make things as financially “right” as we can with families. Since we cannot predict or plan for every scenario, we ask that you register with the understanding that MC United’s Board reserves the right to make “refund policy” decisions in the best interests of the club and families with respect to how to handle the financial impact of any possible changes in the fall season. Based on the circumstances at the time, we will consider all possible options that balance the impact on families and teams; the club’s fixed expenses and financial obligations; and the administrative workload. For example, depending on the circumstances, we might consider a range of options such as refunding a portion of registration fees; applying a certain amount of credit to the spring season; or other options such as applying registration fees to off-season player development. We are not able to include in our plans for refunds or credits any fixed costs that the club may pay out and cannot recover or recoup such as Demosphere fees, insurance fees paid to WYSA, and field/facility fees.

WHAT IF I REGISTER AND THEN CHANGE MY MIND PRIOR TO OR MID-SEASON ABOUT MY CHILD PLAYING?

It is each individual family’s discretion if they wish to return to play. MC United respects that this is a family decision and that family circumstances and comfort-level may change over time. Outside of the club's general refund policy (explained above) related to season-ending injuries prior to the first league or tournament game, or club decisions based on material changes in what we were expecting for the fall or spring season, we will not be able to issue refunds in a situation where a player is registered and rostered to a team, but no longer decides to participate or is unable to participate for some reason due to changes in health status or COVID-19. We respect family decisions related to their child's participation in soccer during COVID-19 and should a player withdraw from some reason without a refund, we would welcome him or her back in the future.

Barry Eggert

Treasurer

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